Avlanc Cloud

At Avlanc ("we", "our", "us"), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, register for our services, or engage with us in other ways. It applies to all of our services.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect information you provide directly, as well as data automatically gathered through your interactions with our services.

a. Personal Information

When you sign up for our services, we may collect the following personal information:

Name
Email address
Billing address
Payment information (This excludes any credentials)
Phone number
Account username and password (In encrypted form)

b. Server Data

For users of our hosting services, we may collect:

IP addresses of server connections
Server usage logs (e.g., load, uptime, bandwidth)
Configuration settings of your hosted server
Minecraft game data (specific to Minecraft hosting)

c. Automatic Data Collection

We may collect certain technical information automatically when you interact with our website or services, including:

IP address
Browser type and version
Device type and operating system
Pages visited
Time and date of your visit
Referring website or page

Cookies and similar technologies may be used to gather this data.

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and enhance our services
To process payments and manage your account
To communicate with you, including responding to inquiries, providing support, and sending service-related notifications
To send promotional communications if you have opted in
To monitor usage trends and improve the performance of our website and services
To comply with legal obligations and protect our rights

3. How We Share Your Information

We may share your personal information in the following situations:

With service providers: We may share your data with third-party companies that help us deliver our services (e.g., payment processors, cloud hosting providers). These partners can only use your information as necessary to perform their duties for us.
In response to legal requests: We may disclose your data when required by law or in response to valid legal processes (e.g., a subpoena or court order).
Business transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

We will never sell, rent, or share your personal data for any purposes without your explicit consent.

4. Data Retention

We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting obligations. When your data is no longer required, we will securely delete or anonymize it.

5. Security of Your Information

We implement reasonable security measures to protect your personal and server data from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request access to the information we hold about you.
Correction: You may request to update or correct any inaccurate or incomplete data.
Deletion: You may request that we delete your information, subject to specific legal exceptions.
Opt-out of marketing communications: You may opt out of promotional emails or other communications by following the unsubscribe instructions or contacting us directly.

To exercise any of these rights, please reach out to us using the contact information below.

7. International Data Transfers

If you are located outside the country where our servers are hosted, your personal information may be transferred to and processed in the country where we operate. By using our services, you consent to this international transfer of data.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we discover that we have unintentionally collected data from a child under 13, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant updates by posting the revised policy on our website. The updated policy will take effect on the date specified at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Avlanc
Email: owner@avlanc.com
Legal Entity Name: Samarth Sharma

By using our services, you acknowledge that you have read and understood this Privacy Policy.

Privacy Policy